Some typical answers if we are asked how successful our internal communication we spontaneously answer ‘good’ ‘fine’ ‘there is nothing wrong’. Is that so?

Do you think you have  effective communications in your organization?
You can evaluate the degree of interaction and coordination between your department and others as to increase your organization effectiveness in communication.

• Interaction > receive or send, work, resources, assistance
• Communication > memos, meetings, face to face conversation, scheduled phone, email
• Info from other unit > leads to action, shapes policies, influences understanding, affects productivity
• Relationship > verbalized, written down