25. Admit Your Mistakes and Limits26. Take Calculated Risks27. Incorporate Other Aspects of Attitude28. Give the Caller Your Undivided Attention29. Be Consistent and Sincere When Answering the Phone30. Identify Yourself and Your Purpose Up Front When Calling31. Monitor Your Tone of Voice32. Pace Yourself During a Phone Call33. Periodically Summarize What You Hear34. Take Responsibility …
Lifetime employment has (Continued from last edition ) Read More »
You might be struggling with office politics or a difficult boss, facing ethical dilemmas, wondering how to get a promotion, or deciding if you should change your career field, the tips are suitable for you. In the dot.com company, the knowledge workers get paid foro their education, knowledge and mind. Here are the following tips …
Human resources managers in a global environment requires a fundamental shift from traditional administrative personnel manager to intellectual capital management in the way the organization value work. The forgotten assets are largest intangible and include Human assets – knowledge, skills, creativity and experience Intellectual assets – information, memoranda, illustrations and publications Structural assets – culture, …
It is clear that work efficiency and productivity embrace far more than financial sacrifices. Researchers find the employees want quite different things from what the employers think they want. The manager who believes that all the employee wants is his daily bread and more of it, will put all his emphasis on financial incentive. The …
Emotional Intelligence – what and how to developEI refers to a learned ability to perceive, understand and express our feelings accurately and to control our emotions so that they work for us, not against us. EI is about Knowing how you and others feel and what to do about it Knowing what feels good and …
Positive attitudes, behaviors and language are the most critical ingredients, supported by constant application, interpretation, and examples provided by organizational leadership. Virtually all studies of employee satisfaction show that influencing employee attitudes is more effectively done by local managers and supervisors than by any other force within a business or organization. Here are the most …
Transforming Employee Attitudes: Positive Success Principles Read More »
Managers must determine the needs or their employees Manager must find out what their employees want from their jobs Managers must first set their own performance goals and objectives before they can sit down with their employees to formulated their goals Managers must ensure that star performers are rewarded more than good performers and good …
Model on How Managers can motivate employees and affect performance Read More »
Those who are accompanied by (a) his/her maid (b) lawyers (c) bodyguard (d) bear doll and (e) his/her mother. Those who are boasting themselves upon the last bad-manner superiors Those who show more than 5 pages curriculum vitae Those who speak faster than the advertisement of Federal Express Those who often speak improper foreign languages Those …
To know how to do a work is the success of a worker. To tell others about anything is the success of a teacher. To inspire other people how to do the work is the success of management. But to do the three things together is the accomplishment of a true leader A successful human …
In the recent report on the international human resource management, the need for education and communication has added to another facet to change management. In a research of ten countries the project team found out that training in communicating with staff is widespread, reflecting the importance of the subject.So far, however, managers continue to prove …
EGA briefings is a public relations consulting company founded in 2001, based in Jakarta.
We assist many clients and organizations in developing their potential to stay ahead of their competitors by building and maintaining their reputation with proper strategic communication management through research and trainings.
We believe the key to success of a good reputation is a strategic communication management that involves research, planning, communication and evaluation.
